Frequently Asked Questions

Answers to questions you may have

Frequently Asked Questions.

FAQ’s of the WordPress Security Monitoring Service.

Sorry, we can only manage websites under the WordPress platform. 

If you are with another hosting provider we can help move your website across to our hosting. Please supply us with your WordPress login  or hosting account credentials.

Depending on how complex the request is it can longer than 48 hours. We will notify you on the approximate time and keep you informed at all times.

Yes, of course! Please get in touch with us for more information.

We use Stripe to manage your subscription. Payments come out on the 1st of every month. The first payment will be pro-rata’d.

There is no contract. You can cancel whenever you like.

Yes we will. If you can supply us with your admin details of your WordPress website that will be brilliant.

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